Online Orders

If you don't love it - you have 14 days to return the item after it's been received. You're responsible for the return cost - please keep your receipt and postage until you've been fully refunded. We apologize but we cannot take returns on online purchases in our stores. If you just need a different size for the same item, our stores may be able to accommodate you, but that is at the discretion of the store. We will always do our best to satisfy you.

Please contact customerservice@thecashmeresale.com about an online exchange!

What happens if I receive the wrong item?

Whoops! Please send an email to customerservice@thecashmeresale.com for further assistance so that the correct item can be sent!

In Store Purchases

If you make a purchase in our stores, unfortunately we have a no return policy so choose wisely. Again if you need to make a quick exchange on size, we will do our best to accommodate you!